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Refund Policy

Delta Trading University

1. General Information

Company Name: Delta Trading University
 Email: info@deltatradinguniversity.com
 Website: www.deltatradinguniversity.com

At Delta Trading University (DTU), we are committed to providing high-quality trading education. We understand that circumstances may arise where you need to request a refund. This Refund Policy outlines the conditions and procedures for refunds to ensure fairness and transparency while protecting our business interests.

2. Refund Eligibility

We offer refunds under the following conditions:

  • Refunds are only applicable if the course has not been accessed.
  • Refund requests must be submitted within 14 days of purchase.

Once a course has been opened, access to the content is granted, and refunds will no longer be possible. This policy ensures fairness and protects the integrity of our digital products.

    3. Non-Refundable Items

    Certain products and services are strictly non-refundable, including:

    • Discounted or promotional purchases (e.g., Black Friday deals, limited-time offers).

    • Digital downloads, workbooks, PDFs, or trading strategy documents.

    • One-on-one coaching or mentorship sessions.

    • Custom-tailored educational packages or consultations.

    • Purchased courses where bonuses or additional digital assets were delivered.

    4. Refund Request Process

    To request a refund, you must follow these steps:

    1. Email us at info@deltatradinguniversity.com with the subject: “Refund Request – [Order Number]”.

    2. Include your full name, order details, and reason for the refund.

    3. Our team will review your request and respond within 7 business days.

    4. If approved, refunds will be processed via the original payment method within 10 business days.

    5. Chargebacks & Fraudulent Disputes

    • Initiating a chargeback without prior communication with DTU will result in permanent account suspension.

    • Fraudulent disputes may be reported to relevant authorities, and DTU reserves the right to pursue legal action.

    • Users who abuse the refund policy (e.g., repeated refund requests or content exploitation) may be blacklisted from future purchases.

    6. Disclaimer on Trading & Financial Risks

    • Refunds are not granted based on trading results. Trading carries inherent risks, and DTU does not guarantee profitability or success.

    • Courses are designed for educational purposes only and do not constitute financial advice.

    • Losses incurred in the trading market after using our educational materials do not qualify for refunds.

    7. Exceptional Cases & Company Discretion

    • DTU reserves the right to approve or deny refund requests outside of standard policy in exceptional circumstances.

    • Refunds granted as an exception will be final and non-negotiable.

    • We encourage users to carefully review course details before purchasing.

    For further assistance, contact us at info@deltatradinguniversity.com.

    Last Updated: 01-01-2025